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The most lovable ♥️ CRM to build lasting relationships with your customers

Convert more opportunities, and grow your business resiliently, with contextual and thoughtful UI. Your CRM needs to evolve as quickly as your business does. Zoho CRM offers the customizability, feature depth, and product stability required to effectively manage a large-scale organization across all departments, markets, and geographic locations.

Artificial Intelligence 

Lead 
Management

Account Management

Customer Experience

Business Intelligence

Customer 
Service

Business Intelligence

Customer 
Service

Journey Orchestration

All the features that make selling faster, easier and smoother

Zoho CRM offers everything you need to increase leads, accelerate sales, and measure sales performance

Lead Management

Capture Lead, automate lead scoring, identify leads that will convert, and follow up with detailed contact information.

Deal Management

Close more deals in less time. Track what stage your deals and currently in, and seize every opportunity at the optimal moment.

Lead Nurturing

Strengthen your relationship with your leads by nurturing them with relevant content at every stage of your funnel.

Sales Process Builder

Bring your offline sales processes into your CRM and make sure all your sales reps follow it at every turn.

Lead & Deal Prediction

Zia can predict the likelihood of success for every lead and deal in your CRM, making life simpler for your team.

Contact Management

Get real time insights about your customres, connect with them across channels and build strong relationships.

Partner Portals

Grow your Business by giving partners access to create and nurture leads, manage inverntory and view their contacts.

Analytics

Create dashboards, analyze trends, stay on top of your key performance indicators and know where you stand on your targets.

Quotes & Finance

Generate quotes, invoices, and orders with access to inventory, shipping and subscription information with Zoho CRM.

Customer Segmentation

Segment your contacts and target them with personalized campaigns to improve engagement, retention and ROI on marketing Campaigns.

Territory Management

Categorize customers based on relevant criteria and assign the right sales reps to reach out of them. Exceed quotas with region wide sales insights.

Mobile Apps

Stay on top of Business everywhere, all the time with Zoho CRM Mobile Edition. Be better informed, stay connected to clients and Colleagues, and react to fast-moving changes.

Functions

Write event-driven and serverless Deluge, Java, Node.js or Python code to work with Zoho CRM data and workflows.

Global Selling

Provide multi-language and multi-currency support to your team so you can sell to customers around the world.

Customer Portals

Facilitate to prospects with a self service portal where they can view your products and make purchasing decisons.

Data Security and Compliance

With comprehensive data security features, project both your data and your customer's form unauthorized access.

Web and Mobile SDK

Build web and Mobile solutions of your Zoho CRM account without having to worry about any underlying architecture.

Journey Builder

Journey Builder is a drag and drop visual editor which allows you to define cross platform journeys and orchestrate more relavent brand responses.

100 million+ users are thriving and trusting Zoho CRM in million of companies

Ready to implement Zoho CRM. Call our experts today to book free consultation.

Customize Zoho CRM for your industry

With their own special challenges, businesses in vertical markets struggle to find solutions that fit their needs. However, the flexibility and depth of customization offered by Zoho CRM empowers every business to implement our solution seamlessly into their operations. From fields and modules to business processes and workflows, every aspect of Zoho CRM can be molded to meet the needs of your respective business and vertical with ease.

Consult

Gather Requirements: Conduct a detailed study to understand your IT landscape and business processes.

Identify challenges: Analyze the information obtained to identify challenges, gaps, and redundancies.

Build

Develop a BRD: Collate insights, appropriate solutions, and implementation strategies into a comprehensive business requirements document.

Prototyping: Use the BRD to develop a prototype if needed, of your customized solution.

Deploy

Migration: Deploy the solution through our EBS framework and migrate your data systematically.

Onboarding: Equip your in-house trainers with the skills and expertise required to implement your new CRM system.

Assist

Usage reports: Improve your business processes by analyzing quarterly product usage reports and discussing best practices with your technical account manager.

Technical support: Resolve any of your technical issues with our team of expert support engineers on standby with our support packages.

End-to-end implementation support

Zoappo is committed to supporting its customers far beyond the point of purchase. Starting with initial contact, our Zoho expert team will gather a list of requirements based on your particular business processes. With that knowledge in hand, the team will build a working prototype, deploy it across your organization, and troubleshoot any issues moving forward. This end-to-end support process reduces the resources required to get your new CRM up and running.

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